Orders can only be cancelled within 12 hours of placement. Once the status changes to "Processing" or "Shipped," the order cannot be cancelled. To cancel, please access your account dashboard or email support@slingd.com immediately.
2
Return Eligibility & Timeline
You have 7 days from the date of delivery to initiate a return or exchange. Items must be unused, unwashed, and in the original packaging with all tags intact. We do not accept returns for used/worn garments, items damaged due to user error, or final sale items.
3
The Return Protocol
Email us at support@slingd.com with your Order ID (#) and reason for return. Our team will inspect the request. If approved, we will arrange a free reverse pickup at no cost to you — return shipping is covered by Slingd for all eligible returns.
4
Refund Processing
Once your item is received and inspected (typically 2-3 business days), we will notify you of the approval or rejection. Approved refunds are processed back to your original payment method within 5-7 business days.
