You have 7 days from the date of delivery to initiate a return or exchange. If 7 days have passed since your delivery, the protocol is closed, and we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags intact. We do not accept returns for:

• Used or washed garments.
• Items damaged due to user error.
• Sale items (Final Sale stones).

To initiate a return, email us at support@slingd.com with your Order ID (#). Our team will inspect the request. If approved, we will arrange a reverse pickup. Once inspected at our facility (typically 2-3 business days), your refund will be processed to your original payment method within 5-7 business days.

Orders can only be cancelled within 12 hours of placement. Once the status changes to "Processing" or "Shipped," the order cannot be cancelled.